"Keeping You Free From Worry"

Payments
Payment
for daytime visits and dog walking is due at the end of the week.
Vacation care and overnight payment is due before you leave.
Payment may be made by check or cash, and will include sales tax.
Cancellations
Introductory Meeting
To
make sure that your pets will be properly cared for according to their
specific needs, a meeting will need to be arranged in advance.
This initial meeting is free and is necessary for you and your pet's
comfort, as well as for my understanding. There will be a
contract for you to sign, stating that you understand what services
will be rendered and the amount to be paid. The contract and
forms will be emailed to you prior to the meeting so you can fill them
out.
Keys And Garage Codes
The
keys to your house will be picked up at the initial meeting and tested
to be sure they work properly. If there are power outages or dead
batteries, it is necessary to have keys in addition to the garage code
or garage door opener. If you use Peace of Mind several times
during the year, I ask that there is a copy of the key made to keep on
file. If you are coming home from vacation, please contact me to
let me know that you have made it home safely and on time.
Peace of Mind Vacation
If
I am planning on taking any vacation time, I will let you know a month
in advance so you can make other arrangements. I can recommend
other pet sitters or dog walkers that you can use while I am away if
you so wish.
Late Returns/Emergency Contacts
If
you are going to be late returning home, please let me know as soon as
possible, so I can continue to care for your pets. If I am unable
to accommodate your new schedule, you will need to contact your
emergency contact person. Payment for any extra visits due to
delays must be made within 3 days of return.
Extreme Weather Conditions
It
is a good idea to make sure that a neighbor has a key to your home, in
case I am unable to get to your home due to heavy snow and icy
conditions. This way, they can make sure that your pets will be
able to go outside for potty breaks and get fed and watered. If
the weather is bad, I will contact you so that you can in turn contact
them to let them know I will not be able to get there. Payments
will be refunded immediately in this case.
